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Frequently asked questions - Online Auction


Answers about the registration process

How do I register as a bidder?

Please enter our website and click on the button “Registration” and enter
the required information. You will receive a activation e-mail from the auction-office which you have to open.

If you don‘t see the mail, check your spam, junk, or CISS folder or get in Touch with our Support-Team.

After you click on the link to activate it, you have to fill out the required Informations. By clicking Activate Account, you declare that the entered information is correct and that you accept the General Terms and Conditions.

Can I bid without registration?

Ja, Sie können Ihren Favoriten auch bequem per Telefon-Bietauftrag ersteigern.

Kontaktieren Sie hierfür bitte die Mitarbeiter des Oldenburger Auktionsbüros.

Video - How to register

Answers to the auction and the bidding process (Online Auction)

How do I know if I've been outbid?

If you are logged in you will see the Status of your Bid in the Details of the Auction Candidate

Who can see my data when bidding?

Data protection is very important for us. Therefore nobody will publish and get to know your information or your name during the bidding and at the knock-down. Only the organizer has access to your information so that they can contact you in case of the knock-down. Under no circumstances your information will be forwarded to a third party.

Who can I contact if I have questions about one of the auction candidates?

Please feel free to contact our auction-team per phone or e-mail at any time.
You will find the contact details also in the Auction Catalogue

Whom do I contact for technical questions and problems?

Please contact the Oldenburger Support Team
phone: +49(0)173-7573538 or
via eMail


When does the auction end? (Online Auction)

On Saturday, starting at 8.00 pm, the auction candidates will be phased out starting with catalogue number 1.
Catalogue number 2 at 8.03 pm, catalogue number 3 at 8.06 pm and so on.


After the auction

Which bid decides the end of the auction?

The Online-Auction will end Saturday as of 8:00 pm. The end of the auction of each candidate prolonged automatically for another 5 minutes after the last bid. The auction of catalogue #1 would end at 8:00 pm. If for example a new bid would come in at 7:58 pm, the end of the auction will be postponed till 8:05 pm, etc. The auction for every candidate ends as soon as there will be no higher bid within the last 5 minutes

How will I get informed about the knock-down?

Directly after the end of the auction, you will get a letter to the listed e-mail address.

Please feel free to contact our auction-team if you have any questions.

How does the payment work?

The day after the auction we will contact you concerning the invoicing and the payment.
You will receive the invoice to the listed e-mail address.